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Frequently Asked Questions
1How do I get there?
2How can I get passes to the festival?
Passes can be purchase online through Eventzilla, Email transfer or PayPal. You can also check our website site for detailed info on how to get your passes.
3Can I book my accommodations “directly” through you?
No but we do provide a discount to book your stay directly with the hotel. Detailed information can be found on the our website.
4Can I get a refund on my pass if I don’t go?
No, sales are final and non-refundable however transferable with a non-refundable $35 admin fee.
5Can I give my pass to someone else?
Yes, passes are transferable with a non-refundable $35 admin fee.
6Is there parking available?
Yes, parking is available to all attendees for a $11 daily rate.
7Can I pay for workshops only?
No, workshop passes only are not available.
8Do I need to bring ID?
Yes, ID is a must to complete your registration.
9What do I do if I accidentally lose or break my wristband?
Go to the registration counter and they will walk you through the procedures of obtaining a new one.
10What do I do if I lose a personal item ?
We are not responsible for lost or stolen items, however we do have a lost and found box at the registration counter.
11Can someone else pick up my wristband?
No, wristband have to be picked up by the owner only.
12Do I have to wear my wristband?
Yes, wristbands have to be worn on your wrist at all times to gain access to the event.